Financial assistance extended for tenants and landlords

Monday, 06 September 2021

The NSW Government’s Residential Tenancy Support Package has increased to up to $4,500 per tenancy, with the eviction moratorium now extended until 11 November, 2021.

Member for Oatley, Mark Coure, acknowledged that both landlords and tenants were doing it tough during the COVID-19 pandemic and said the increased payments would provide greater comfort and certainty during this difficult period.

“Landlords and tenants may be suffering from reduced employment hours or other forms of financial hardship and these measures will support them as these lockdown measures continue,” Mr Coure said.

“The NSW Government is working tirelessly to ensure that those who need support can access it and that applications are approved and money is processed as soon as possible.”

Minister for Better Regulation and Innovation, Kevin Anderson, said the increased payment will incentivise landlords to offer rent reductions to tenants who are doing it tough and the extension of the eviction moratorium will provide welcome peace of mind.

“The Residential Tenancy Support Package will now provide payments of up to $4,500 per tenancy as long as landlords reduce rent for their tenants by at least that much and have not claimed land tax relief. This is a further $1,500 increase and comes as part of our commitment to supporting people who have taken a hit due to COVID-19,” Minister Anderson said.

“COVID-19 impacted residential tenants who are struggling with rent will continue to be protected from eviction due to rental debts until 11 November, which is an extra two months protection to the moratorium period previously established.”

“Following the moratorium, for the period 12 November 2021 to 12 February 2022, transitional measures will apply and will limit when terminations can occur for rental debt accrued during the moratorium.”

If you have agreed to a repayment plan, a landlord will only be able to terminate your tenancy for this debt if:

 You have failed to make two or consecutive repayments.
 It is fair and reasonable in the circumstances.

If you have not been able to agree on a repayment plan, a landlord will be able to terminate your tenancy for this debt if:

 The landlord has tried, in good faith, to negotiate a repayment plan through Fair Trading
 It is fair and reasonable in the circumstances.

Landlords also have the option to apply for the COVID-19 land tax benefit instead of applying for the Residential Tenancy Support Payment, which is an offset of the land tax liability equal to the rent reduction granted.

Applications for the increased rebate will open shortly. Landlords who have already claimed the rebate can offer further rent reductions and apply for an additional rebate up to $4,500.

Alternately, a landlord who has yet to apply for the rebate can do so in a single application.

Tenants and landlords are encouraged to enter into negotiations in good faith but if you are unable to resolve the issue privately, you can contact Fair Trading who will act as a mediator.

For more information on lodging a complaint, please visit:

For more information on the package or to apply, please visit: